Contact Jili365 | Customer Support Philippines
Contact JILI365
Need help with account access, payment checks, game settings, or a quick RTP question? This is the official contact page for Philippines users. Reach us through the channels below for legit support, clear answers, and mabilis follow-up when your message is urgent.
Customer Support Details
Use the details below for account access, payment checks, and service questions. Keep it simple. Keep it legit.
Office Address
22F PBCom Tower, 6795 Ayala Avenue, Makati City, Metro Manila 1226, Philippines
If you plan to visit, please message first so the schedule can be confirmed.
Find Us on Google Maps
The map below matches the office address shown above. If you plan to visit, please reach out first so we can confirm the schedule.
Send Us a Message
Use the form below to send your questions. Our team usually replies within 24 hours on business days.
Support Hours
We keep the schedule straightforward. No guesswork.
| Day | Hours |
|---|---|
| Monday to Friday | 9:00 AM – 6:00 PM (Philippines time) |
| Saturday | 10:00 AM – 3:00 PM |
| Sunday | Limited response for urgent messages |
Frequently Asked Questions
Short answers, no fluff. If your case is unique, send a message and we’ll look at the details.
How fast do you usually reply?
Most email and form messages are checked within 24 hours on business days. Urgent verification cases are handled sooner when the queue is light.
Can I contact you about RTP, fees, or payout timing?
Yes. We handle RTP questions, fee checks, and withdrawal timing concerns. If you have a transaction ID, send it with your message so we can review it faster.
Do you support mobile users in the Philippines?
Yes. The page is built for mobile-first use, and our support flow works fine on small screens. Phone, email, and form submissions all work on mobile.
Can I visit the office directly?
Yes, but please contact us first. We confirm the schedule before any visit so the team can prepare and avoid wasted trips.
Quick Contact Options
Pick the channel that fits your case. Simple is usually faster.